Great customer service , pricing quite reasonable. Watching room was comfortable and relaxing. Offered a great selection of beverages and snacks. I will definitely recommend Joe's To all my family and friends.
The computer readout showed there were actually four significant issues with my 12 yr. old vehicle, and after a nose to tail overview (as inspection was almost due), there were a total of six issues on the list along with a couple of minor items. The service was excellent, but communication was even better - regular calls kept me informed and allowed me to ask follow-up questions. I am happily "on the road again", and confident with the reliability of my vehicle.
My relationship with Joe's Auto had a rocky start but I'm happy to say all is well. I spoke with the owner after my frustrating experience, Frank, who took great care of me. They got my car in right away for the work I needed done. They provided me with a ride to the store, back home and back to the shop (which is huge because I have 3 kids at home). The communication was great. They gave me a great warranty on the parts, which I didn't get from my last auto shop. They answered all my questions, showed me a visual of the alignment of my car and included the life of my other brakes on the invoice. To top it off they replaced the battery in my key and left a little goodie bag. Those little touches really do add up to make a customer feel special. Thanks guys! I will be back again soon!
I don't live very close to the shop, but it was very well worth the time to bring my vehicle to Joe's. I had two dashboard error lights, and on very short notice, they were able to bring me in to look at it.
Joe's Auto Service has great service. I had scheduled an Inspection for my car but had to change it at the last moment. I called to cancel the appointment but was told I could bring my car in right away. When I arrived they took care of me quickly and completed an oil change as well. They have an excellent waiting room with free coffee ,chips and pop. I would recommend Joe's Auto to anyone!
Very thorough and priced right. Also has a ride service that will drop you off and pick you up. Thank you
Joe S Auto Service is a US Car Repair based in Hamburg, New York. Joe S Auto Service is located at 3756 Lakeview Rd, Hamburg, NY 14075, USA.
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